How To Fix Video Stuttering In Windows 10

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Multiple causes of stuttering video

There can actually be many causes of video stuttering on your PC. That’s why it is important to follow our troublshooting guide. If you follow this process you should be able to solve the problem of stuttering videos on your computer or laptop.

Updating the operating system

youtube stuttering

When Microsoft released the first version of Windows 10 in the summer of 2015, the manufacturer not only released the successor to Windows 8, but a lot changed behind the scenes. This includes the update strategy, which runs under the keyword “Windows-as-a-Service”. For example, the Windows 10 of today can hardly be compared with the Windows 10 of four years ago. Because in between there are now eight software versions, all of which came via Windows 10 updates.

Sometimes an older Windows 10 version can cause issues with existing programs, like browsers or video players. These programs can have compatibility issues with the older Windows 10 version and therefore stutter or lag playing videos.

If you want to install updates under Windows 10, you will search in vain for them in the good old Control Panel. This practical tip will tell you where to look instead:

Find and install updates in Windows 10

  1. Open the Start menu of Windows 10 and select the “Settings” via the gear symbol.
  2. If you select the category “Update and Security” below, you will be taken directly to the update function.
  3. If you click on the “Check for Updates” button here, they will be downloaded and installed automatically.
  4. In case of major updates, Windows will then inform you that you have to restart your PC.
How to update Windows 10 – Video Guide

If you successfully rebooted your computer or laptop make sure to check the performance of video players or your browsers. If videos are still stuttering or lagging when playing the cause of the problem is not the Windows 10 version but something else. Follow the next step to solve the problem.

Updating the graphics card driver

A PC without a graphics card is like a car without a gear shift. The graphics card brings the image to the monitor. If you have a high-end device in your computer, you can also enjoy the best graphic effects in games. If there are errors in the display, you should update the graphics card drivers. Stuttering in videos played on your PC can be caused by an old version of your graphics card driver. That’s why it should be updated regularly.

Depending on the operating system and graphics card manufacturer used, the process of updating the graphics card drivers varies.

Updating graphics card drivers under Windows

Normally, updates for the video card drivers are set up automatically with Windows Update. If Windows Update is not set up, proceed as follows:

  1. Via the Windows button and the button “All Programs” you get to the selection “Windows Update”.
  2. Here one can “Check for updates”.
  3. After a short setup time, optional updates that are available are displayed.
  4. After a click on “Optional”, one goes to the search for the drivers of the graphic card manufacturer.
  5. Usually you should search here for drivers with the manufacturer names Intel, AMD, ATI or NVIDIA.
  6. If a new driver was found, it can be installed by clicking the “OK” button.
  7. After clicking on “Install Updates” the new graphics card driver is installed.
  8. The system must then be restarted once.
Update graphics card river – Video Guide

Update graphics card drivers: AMD, NVIDIA and Intel

Alternatively you can install the graphics card drivers manually. First you need to download the respective drivers from the company websites. Most often your graphics card will be from either one of AMD, Nvidia, or Intel.

  1. Once the drivers have been downloaded, they can be installed with a double click.
  2. If a Windows warning message appears, you can acknowledge it with “Install this driver software anyway”.
  3. Select the desired installation method.
  4. Usually the setting “Express” is recommended.
  5. However, you should check the individual menus to see if unwanted, additional tools are also installed.
  6. Follow the instructions on the screen to complete the installation and restart the PC.
  7. become. After setup, you may need to re-enter the screen resolution and other graphics options.
  8. To do this, right-click on the desktop and select “Customize”.
  9. The recommended resolution for flat screens is usually ” 1,920 x 1,080 pixels”.

Restoring default Windows power plan settings

In Windows 10, there are three or four different power plans. Balanced, Power Save, High Performance, and in some versions, Ultimate Performance. Each offers exactly the setting that lets your PC or laptop work properly, but also saves power. Sometimes these plans can limit performance which can also result in a stuttering video or lagging stream.

Enhance Windows 10 performance with power plan settings – Video Guide

If it happens that you don’t create your own energy saving plan, but only change one of the default ones, there is the possibility to restore it in Windows 10 manually. We show you how to do this:

  1. Enter Control Panel in the taskbar search and start
  2. Energy Options
  3. Now select the power plan and click on “Change power plan settings
  4. In the new window, click on “Restore default settings for this energy saving plan.
  5. That’s it.

Make sure to restart your PC and check the video players again if the problem is solved.

Adjust the graphics card settings

For graphics card fine tuning you have the following options:

  1. For your graphics card to perform at its best, the drivers should be up-to-date. Outdated drivers can drastically reduce performance in the worst case.
  2. NVIDA Control Panel or AMD Radeon Settings gives you the option to set graphics options away from applications such as games. The settings made here can also overwrite the settings of applications.
  3. Use the additional NVIDIA and AMD tools provided by your graphics card. Use NVIDA Geforce Experience and AMD Radeon Software Adrenaline to customize application settings to fit your system.
  4. Turn off the power saving mode! When your computer is in this mode, saving power is more important than performance. You can find the power options in the Control Panel of your PC. Windows Power Save mode affects the performance of the entire system.

Maximum performance: Overclocking

If you overclock the graphics card, you can squeeze even more power out of the hardware. Manufacturers like MSI or Asus offer special tools for this. With their help you can influence the clock frequencies of memory and chip as well as adjust the power consumption in terms of watts.

Caution is advised when overclocking, though: The higher clock rate brings along a higher temperature development, among other things. So it’s best to take small steps.

Update Widevine

If you are using the Chrome browser and want to play a video, you may sometimes get an error message with a cryptic reference to a Widevine Content Decryption Module. What is the plugin and how can you fix the error with the WidevineCdm?

Actually Google wants to do without plugins in its Chrome browser as far as possible. However, Chrome comes with a lot of additional software that is needed for different things. The so-called Widevine Content Decryption Module (often also WidevineCdm) is a plugin that is necessary for the display of DRM-protected video content. If you have just reinstalled your browser and are surfing on Netflix, it can happen that the start process of a video is aborted with an error message that the module is not available or needs to be updated.

  • Normally the module should be installed and updated with Chrome.
  • In exceptional cases, however, this may not happen, or may happen at a later time.
  • If this should happen, you may receive the above error messages.
  • Fortunately, Chrome has a built-in option to install and update the module and other plugins manually.

How to Update Widevine in Chrome:

  1. Surf to the following address in your chrome browser: chrome://components/ – you can simply copy the address and paste it into the address bar of your browser.
  2. Here you will see installed plugins or software components that can be updated manually outside the actual chrome update – WidevineCdm can also be found here.
  3. Find the entry WidevineCdm and click on Check for Updates.
Fix Widevine problems – Video Guide

Chrome browser plugins: Not only Widevine

Even if the WidevineCdm plugin sounds like a third party program or even like a virus, the module is an official part of Chrome and necessary for playing HTML5 DRM content. The most typical example is probably Netflix. The plugin is necessary to avoid complete Player DRM solutions like Flash or Silverlight. The four plugins always included in Chrome are:

  • Widevine Content Decryption Module
  • Native client
  • Adobe Flash Player
  • Chrome PDF Viewer

However, under certain circumstances there may be more. The plugins can be reached in Chrome via the URL: chrome://plugins/

Other Problems

If the picture jerks while you’re streaming a movie or episode of your favorite series, it’s extremely annoying. To fix the problem, it is necessary to find the cause. If you still could not solve the problem with all the measurs from above these are the last things we can recommend you.

  • Since you are using your Internet connection when streaming, please check that your computer or smart TV is properly connected to the Internet and that you have good signal strength.
  • If possible, connect your device to the Internet via LAN, as this provides a more stable Internet connection and higher bandwidth.
  • Also, do not download or upload to your computer while streaming, as this will reduce your surfing speed.
  • You should also try a different browser for a test. If the problem occurs here too, you probably need an update for your graphics card.

Video stream lags: Clearing the browser cache as a solution

If the stream still lags during playback, it may be helpful to clear your browser’s cache to create free memory. Regardless of which browser you use, please press the key combination of “Ctrl” + “Shift” + “Del” first. If you are using Chrome, check “Pictures and files in cache” in the window that opens and click on “Clear browser data” to empty the cache. As an Internet Explorer user, you can do the same by selecting “Temporary Internet and website files” and clicking on “Delete”.


We hope this guide helped you solving the problem. Of course, sometimes it is the case that your hardware is too old, then there is nothing you can do but replace it with new equipment. If you have any questions feel free to reach out via our contact form.

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